Shipping conditions.

DELIVERY TIME:

Due to the increased volume of orders during the Summer Sale, delivery times have been extended to 3–10 business days.

  • Germany: 2–3 business days
  • EU: 3–5 business days
  • Switzerland: 5–10 business days
  • Worldwide: 5–10 business days

As soon as your order is on its way to you, you'll receive a separate shipping confirmation via email.

SHIPPING COSTS:

Germany, Austria, and the Netherlands

  • DHL: €5.90 (free shipping on orders of €150 or more)
  • UPS: €7.90

Italy, France, Spain, Belgium, and Luxembourg

  • FedEx: €5.90 (free shipping on orders of €150 or more)

Switzerland

  • Swiss Post: 9.90 CHF
  • Delivered duty-free (no payment required upon receipt)

Other countries within the EU

  • FedEx: €9.90 to €14.90
  • Taxes and duties are already included in the product price

Other countries outside the EU

  • FedEx: €24.90
  • Import duties and fees may be levied by the destination country (to be paid by the customer)
  • No fees or taxes are charged during the payment process
  • Please check with your local customs office in advance

RETURN POLICY (GERMANY, AUSTRIA, THE NETHERLANDS, AND FRANCE):

Return Period
You may cancel your order and return it to us within 14 days of receipt.

Return Shipping Costs
Return shipping costs are 5.90 EUR and will be deducted from the refund amount.
Exception: If you choose to receive your refund as a gift card (selectable in the portal), the return shipping costs are waived entirely!

Important Note
: All items must be selected in the returns portal for processing. Items that are not selected cannot be included in the returns process.

RETURNS FOR ALL OTHER COUNTRIES:


Process and Costs Please ship the return on your own and at your own expense to our address. In addition, please fill out the return form provided here in its entirety and include it with the package.

Return Address
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Halle D10)
40231 Düsseldorf
GERMANY
Please be sure to have a shipping receipt issued and keep it in a safe place!

Note for Non-EU Countries
For returns from non-EU countries, it is mandatory that they be correctly declared as returns. Please note that we do not pick up shipments from customs and do not cover any customs fees. If customs duties are incurred upon delivery, we will unfortunately have to refuse the return.

Defective and Incorrect Items
If you need to return an item because it was defective or the wrong item was delivered, we will review each case individually and reimburse you for the return shipping costs. In this case, please contact our support team.

MORE INFORMATION ABOUT RETURNS

RETURNS PORTAL (LINKS):

Germany, Austria, the Netherlands, and France
Go to the Returns Portal

Switzerland
Go to the Swiss portal

LOCATIONS:

OUR LOGISTICS (SHIPPING AND RETURNS)

Königsberger Str. 100 (Hall D10)
40231 Düsseldorf
GERMANY

OUR OFFICE

Schloßstraße 57,
, 40477 Düsseldorf,
, GERMANY