Shipping conditions
DELIVERY TIME:
Due to the increased volume of orders during the Summer Sale, delivery times have increased to 3ā6 business days.
- Germany: 2ā3 business days
- EU: 3ā5 business days
- Switzerland: 5ā10 business days
- Worldwide: 5ā10 business days
As soon as your order is on its way to you, youāll receive a separate shipping confirmation via email.
SHIPPING COSTS:
Germany, Austria, and the Netherlands
- DHL: ā¬5.90 (free shipping on orders of ā¬150 or more)
- UPS: ā¬7.90
Italy, France, Spain, Belgium, and Luxembourg
- FedEx: ā¬5.90 (free shipping on orders of ā¬150 or more)
Switzerland
- Swiss Post: 9.90 CHF
- Delivered duty-free (no payment required upon receipt)
Other countries within the EU
- FedEx: ā¬9.90 to ā¬14.90
- Taxes and customs duties are already included in the product price
Other countries outside the EU
- FedEx: ā¬24.90
- Import duties and fees may be charged by the destination country (to be paid by the customer)
- No duties or taxes are charged during the checkout process
- Please check with your local customs office in advance
RETURN POLICY (GERMANY, AUSTRIA, THE NETHERLANDS, AND FRANCE):
Return Period
: You may cancel orders and return them to us within 14 days of receipt.
Return
Shipping Costs: Return shipping costs are 5.90 EUR and will be deducted from the refund amount.
Exception: If you choose to receive your refund as a gift card (selectable in the portal), the return shipping costs are waived entirely!
Important Note
: All items must be selected in the returns portal for processing. Items that are not selected cannot be included in the return process.
RETURNS FOR ALL OTHER COUNTRIES:
Process and Costs
Please send the return on your own and at your own expense to our address. In addition, please fill out the return form provided here in full and include it with the package.
Return Address
LIVE FAST DIE YOUNG Clothing GmbH
Kƶnigsberger Str. 100 (Halle D10)
40231 Düsseldorf
GERMANY
Please be sure to obtain a shipping receipt and keep it in a safe place!
Note for Non-EU Countries
: For returns from non-EU countries, it is mandatory that they be correctly declared as returns. Please note that we do not pick up shipments from customs and do not cover any customs fees. If customs duties are incurred upon delivery, we will unfortunately have to refuse the return.
Defective and Incorrect Items
If you need to return an item because it was defective or the wrong item was delivered, we will review each case individually and reimburse the return shipping costs. In this case, please contact our support team.
ADDITIONAL INFORMATION ABOUT RETURNS
RETURNS PORTAL (LINKS):
Germany, Austria, the Netherlands, and France
Go to the returns portal
Switzerland
Go to the Swiss portal
LOCATIONS:
OUR LOGISTICS (SHIPPING AND RETURNS)
Kƶnigsberger Str. 100 (Hall D10)
40231 Düsseldorf
GERMANY
OUR OFFICE
SchloĆstraĆe 57
40477 Düsseldorf
GERMANY