Shipping policy
DELIVERY TIME:
| Germany | 2–3 business days | |
| EU | 3–5 business days | |
| Switzerland | 5–10 business days | |
| 🌍 | Worldwide | 5–10 business days |
As soon as your order is on its way to you, you’ll receive a separate shipping confirmation via email.
SHIPPING COSTS:
Germany, Austria, and the Netherlands
- DHL: €5.90 (free shipping on orders of €150 or more)
- UPS: 7.90 €
Italy, France, Spain, Belgium & Luxembourg
- FedEx: 5.90 € (free shipping on orders of 150 € or more)
Switzerland
- Swiss Post: 9.90 CHF
- Delivered duty-free (no payment required upon receipt)
Other countries within the EU
- FedEx: €9.90 to €14.90
- Taxes and customs duties are already included in the product price
Other countries outside the EU
- FedEx: €24.90
- Import duties and fees may be charged by the destination country (to be paid by the customer)
- No duties or taxes are charged during the checkout process
- Please check with your local customs office in advance
RETURN POLICY (GERMANY, AUSTRIA, THE NETHERLANDS, & FRANCE):
Return Period
You may cancel orders and return them to us within 14 days of receipt.
Return Shipping Costs
Return shipping costs are 5.90 EUR and will be deducted from your refund.
Exception: If you choose to receive your refund as a gift card (selectable on the portal), the return shipping costs are waived entirely!
Exception: If you choose to receive your refund as a gift card (selectable on the portal), the return shipping costs are waived entirely!
Important Note
All items must be selected in the returns portal for processing. Items that are not selected cannot be included in the return process.
RETURNS FOR ALL OTHER COUNTRIES:
Process & Costs
Please ship the return on your own and at your own expense to our address. In addition, please fill out the return form provided here completely and include it with the package.
Return Address
LIVE FAST DIE YOUNG Clothing GmbH
Königsberger Str. 100 (Halle D10)
40231 Düsseldorf
GERMANY
Please be sure to obtain a shipping receipt and keep it in a safe place!
Königsberger Str. 100 (Halle D10)
40231 Düsseldorf
GERMANY
Please be sure to obtain a shipping receipt and keep it in a safe place!
Note for Non-EU Countries
For returns from non-EU countries, it is mandatory that they be correctly declared as returns. Please note that we do not pick up shipments from customs and do not cover any customs fees. If customs duties are incurred upon delivery, we will unfortunately have to refuse the return.
Defective & Incorrect Items
If you need to return an item because it was defective or the wrong item was delivered, we will review each case individually and reimburse the return shipping costs. In this case, please contact our support team.
ADDITIONAL INFORMATION ABOUT RETURNS
RETURNS PORTAL (LINKS):
Germany, Austria, the Netherlands, & France
Switzerland
LOCATIONS:
OUR LOGISTICS (SHIPPING & RETURNS)
Königsberger Str. 100 (Hall D10)
40231 Düsseldorf
GERMANY
OUR OFFICE
Schloßstraße 57
40477 Düsseldorf
GERMANY