Shipping policy
- Delivery time: 3 to 5 working days after receipt of order.
- As soon as your order is on its way to you, you will receive a separate shipping confirmation by e-mail.
- Worldwide shipping
- This store is exclusively for customers outside the United Kingdom. If you would like to place an order for delivery within the UK, please visit our UK store at www.livefastdieyoung.uk.
SHIPPING COSTS
GERMANY, AUSTRIA & THE NETHERLANDS
DHL: 5.90 € (free delivery from an order value of 150 €)
UPS: 7,90 €
ITALY, FRANCE, SPAIN, BELGIUM & LUXEMBOURG
FedEx: 5.90 € (free delivery from an order value of 150 €)
SWITZERLAND
Swiss Post: CHF 9.90
You do not have to pay anything upon receipt of the shipment, the goods will be delivered duty free.
OTHER COUNTRIES WITHIN THE EU
FedEx: 9.90 € up to 14.90 €
For all deliveries within the EU, taxes and customs duties are included in the product price.
OTHER COUNTRIES OUTSIDE EU
FedEx: 24,90 €
For all deliveries outside Europe, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are levied as soon as your package has reached your country. LFDY does not withhold duties and taxes at checkout and cannot predict what your potential duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to clear customs. The customer is responsible for the costs incurred. Please contact your local customs office for more information on your country's guidelines.
RETURNS & RETURN FEES
LFDY provides a free return label for returns from the following countries:
- Germany
- Austria
- Austria Switzerland
- The Netherlands
For returns from these countries, a returns fee will be charged depending on the size of the return and the order value:
- Complete return (all items returned): A fee of 5.90 in the respective national currency will be automatically deducted from the refund amount.
- Partial return (at least 1 item is kept):
- Order value over 150: A fee of 5.90 in the respective local currency will be automatically deducted from the refund amount.
- Order value under 150: No return fee.
Please use the appropriate returns portal for your country:
- Germany, Austria, Netherlands: Returns portal
- Switzerland: Returns portal
Returns from other countries
- LFDY does not provide a returns label for returns outside the countries listed above.
- In these cases, customers must bear the return costs themselves
LOCATIONS
OUR LOGISTICS (SHIPPING & RETURNS)
Königsberger Str. 100 (Hall A10)
40231 Düsseldorf
GERMANY
OUR OFFICE
Schloßstraße 57
40477 Düsseldorf
GERMANY